Retail (Chains & Big Box)

What Success Looks Like in Retail

Consistency at scale that customers feel and leadership can prove.

Stores open customer-ready with consistent standards across locations
Fewer incidents in high-traffic areas through repeatable prevention routines
Faster response to issues that impact CX, safety, and sales, before they escalate
Standard execution despite turnover, seasonal hiring, and multi-shift operations
Real-time visibility into completion across regions, stores, departments, and vendors
Audit-ready proof for compliance, incidents, insurance, and landlord requirements

Why enterprise retail standards break under pressure.

Paper checklists that are rushed, missed, or backfilled, especially during peak hours
Inconsistent execution across stores, departments, and shifts
Safety readiness varies by location (exits, hazards, spill response, equipment status)
Vendor work is hard to verify (cleaning, waste, pest control, maintenance)
Multi-site leaders lack real-time visibility and spend time chasing updates
Issues surface late, after a complaint, incident, or brand hit

Mobile-first workflows that make execution measurable at scale.

Digitize SOPs, inspections, and routines by store, department, zone, and asset
Guide frontline teams step-by-step so new hires execute like experienced staff
Capture real-time proof: who/when/where (plus notes/photos when needed)
Trigger instant escalation when a task fails, is missed, or a hazard is flagged
Close the loop on issues: identify → assign → fix → verify → notify
Dashboards for regional and corporate leaders to manage by exception across portfolios

Opening & Closing

(doors & alarms, exits, spill kit stocked, high-risk zones walk-through)

Slip/trip/fall Prevention

(entries,
aisles, washrooms)

Cleaning & Consumables

(rotation, soap/ paper stocked, garbage emptied, accessibility check)

Asset
Checks

(ladders, pallet jacks, carts, refrigeration, fire safety)

Food Safety Routines

(deli, bakery,
prepared foods)

Vendor Verification

(cleaning, pest, maintenance)

What large-format retail looks like when execution becomes real-time.

Opening checks run fast and consistently across every location
Floor safety routines prevent incidents before they happen
Exceptions trigger immediate follow-up, without radio tag or manager chasing
Vendors complete work with proof-based closeout and clear accountability
Leaders see completion and problem areas live across regions
Reporting is instant by store, zone, timeframe, or issue type, ready for audits and reviews