Why NFC vs QR Codes or Bar Codes?

While QR codes or bar codes might seem appealing as they can easily be printed, we recommend NFC tags because they come unique with no additional programming necessary, they can’t be duplicated and are therefore audit-proof and they come in highly durable formats increasing their lifetime value.

What makes Command Center Audit Proof?

With Command Center the data reported is audit-proof because it leverages NFC tags to ensure the right person was in the right place to complete the job and directly links the work being completed and the data tracked to that specific asset or location. In addition, all data collected can’t be compromised, is structured and date/time stamped with who completed it.

Why tie compliance data to a specific asset or location?

Because it improves the quality of the data and is audit-proof because it leverages NFC tags to ensure the right person was in the right place to complete the job and directly links the work being completed and the data tracked to that specific asset or location. In addition, all data collected can’t be compromised, is structured and date/time stamped with who completed it.

Is Command Center customizable?

Command Center is very flexible and can be built around any physical operating requirement. In essence, if you need staff to physically do something to reduce risk then Command Center is the tool to ensure it happens and provide you with the structured date; date and time stamped with who completed it.

Zendelity

All-in-One, Closed Loop, Smart Operation Management Platform

For a Better, Smarter, Leaner Operation

Frontline teams are the primary customer touchpoint, and account for over 50% of operating costs. Operating expectations are rising, but operators face labor shortages, growing workloads, and higher wages.

If you still rely on outdated tools like paper checklists and radio calls, you are making it difficult to ensure consistent execution, accountability, and real-time visibility.

Command Center is a mobile-first platform that digitizes frontline operations and connects them with real-time data from IoT sensors. Whether it's safety checks, incident reporting, housekeeping, or maintenance, Command Center ensures critical tasks are triggered, completed, and verified, with full auditability.

By bridging digital SOPs and IoT alerts, operations can reduce risk, respond faster, and deliver consistent, high-quality experiences with confidence, even with leaner teams.

See How It Works

Are You Confident in Operational Execution?

Not if You Are You Still Using Paper, Spreadsheets or Digital Forms!

It’s Costing You More Than You Think.

Current processes might seem simple, but they come at a high operational cost.

❌ No Real-Time Visibility

Paper checklists and logs offer zero transparency. You can’t track what’s done until hours (or days) later, if at all.

❌ Inconsistent Execution

Tasks get skipped. Standards vary by shift. Without real-time guidance or accountability, procedures are left open to interpretation.

❌ No Proof for Audits or Claims

Paper trails are fragile, easily lost, damaged, or manipulated. That’s a major risk when it comes to health & safety compliance or incident investigations.

❌ Manual Work = More Admin

Managers spend valuable time chasing checklists, re-keying data, and filing reports instead of focusing on team performance or guest experience.

❌ No Way to Improve

With no data to analyze, it’s impossible to identify trends, fix bottlenecks, or optimize workflows.

You’re flying blind.

💡 Go Beyond the Binder

With Command Center, every task is digital, time-stamped, and tracked to the right location or asset. Get real-time visibility, instant alerts, and audit-proof records, all in one mobile platform.

Command Center from Zendelity
Replaces Uncertainty with Audit-Ready Clarity.

Mobile-first SOP execution tied to your equipment and processes with smart tags and IoT triggers.
Get full visibility by connecting frontline tasks to real-world conditions in real time.

Instant alerts and notifications when something goes wrong or isn’t completed.
Whether it’s a missed check or a sensor-detected issue, Command Center ensures nothing slips through the cracks.
Structured, normalized data ready for reports, audits, and continuous improvement.
Capture consistent, actionable data from the field, no more guesswork or gaps.
Real-time dashboards so you know what's happening now, not last week.
Stay on top of safety, quality, and performance with live insights from your frontlines and equipment.
Version control and policy updates pushed instantly across your teams.
Make a change once—everyone’s SOPs update automatically, with zero retraining.

Whether you're managing a hotel, a complex food manufacturing line, a campus-wide safety program, or daily sanitation tasks, Command Center helps your team do the right thing and proves it.

Learn more about Command Center

A 1 Minute Overview of Command Center in Action.

Maximize Margins.
Minimize Risk.
Deliver Operational Excellence.

Trusted by organizations like Carleton University and recognized by Innovation Solutions Canada, Command Center has powered over 300,000 verified inspections.

We help teams eliminate 96% of SOP errors, reduce audit prep time, and unlock insurance and WSIB benefits through digital proof of performance.

Built in Canada. Backed by data. Designed for the frontline.

Talk to an Expert

Don’t take it from Us. Take it from our Users.

“With the Command Center, I can go home each day confident that we have done everything possible to ensure a working fire extinguisher is available if and when it is needed.”

Chad Thomison
Manager, Emergency Management and Continuity of Operations
Carleton University

Integration & Future-Ready Technology

Command Center is designed to fit right in.

With an open API and no-code setup, we can integrate with your ERP, inventory, or IoT systems to connect procedures, people, and performance.

You don't have to rip and replace. You just have to prove it's getting done.

Learn More About Command Center

Still relying on paper? It’s time to stop managing SOPs like it’s 1995.

Start with one SOP. See how real-time digital execution can improve traceability, reduce risk, and protect your margins.

Book a Personalized Demo Today

Frequently Asked Questions

You can be up and running in as little as a day. Start with one SOP or one piece of equipment and build from there.
No. Command Center integrates easily with tools you already use, including Excel, SharePoint, and ERP systems like Sage.
Not at all. It works on mobile phones and uses simple, step-by-step checklists tied to equipment and tasks. If your team can use a phone, they can use Command Center.
Command Center doesn’t just digitize paper. It connects procedures to people and places in real time, providing structure, alerts, and proof.
Yes. You get clean, complete, time-stamped records that make audit prep fast and stress-free. It's also great for meeting SQF, HACCP, and other regulatory requirements.
No. While it's a great fit for food and beverage operations, Command Center is used in education, property management, healthcare, and more.
NFC is faster, more reliable, and tamper-resistant. Unlike QR or barcodes, it doesn't require line of sight and can't be easily photocopied or damaged, making it ideal for high-trust compliance environments.
Every step is automatically time-stamped, linked to a verified user, and tied to a specific asset or location. You get complete, structured records that hold up under regulatory scrutiny.
Context is key. When checks are tied to the exact piece of equipment or space, it eliminates ambiguity and ensures your records are accurate, traceable, and defensible.
Yes. You can tailor SOP templates, notification rules, and reporting views to match your operations. Whether you're in food production, education, or facilities, Command Center adapts to your workflow—not the other way around.